TerSera SupportSource partners with CoverMyMeds to provide a comprehensive support program for patients.
TerSera SupportSource is committed to helping appropriate patients gain access to XERMELO. Several options are available for eligible patients based on personal needs.
How TerSera SupportSource can help
Download the enrollment form to get your patients started with TerSera SupportSourceDownload form
TerSera NurseSupport offers one-on-one support for XERMELO patients
Let your XERMELO patients know they can get support from one of our dedicated nurse educators, who can answer questions about XERMELO.
When your patients sign up with TerSera NurseSupport, they will get a dedicated expert who can offer one-on-one help and be available to answer their questions. Our specialized nurses can:
- Help patients stay on track with treatment by helping make XERMELO part of their routine
- Easily identify Carcinoid Syndrome Diarrhea-friendly foods (they’ll receive a FREE nutrition guide, too)
- Help them learn about the role of hormones, including serotonin, in NETs
- Set up convenient text reminders to take their medication three times a day (optional)
Note: TerSera NurseSupport is an informational service that is available without charge to anyone seeking support for managing with Neuroendocrine Tumors (NETs) and/or Carcinoid Syndrome Diarrhea (CSD), or with TerSera products. No purchase or prescription is necessary. TerSera NurseSupport consists of registered nurses who are employed or contracted by TerSera Therapeutics, LLC, a manufacturer of pharmaceutical products, for the limited purpose of providing generalized information about navigating with NET and/or CSD and product information and support regarding TerSera products. Importantly, TerSera NurseSupport nurses are not personal clinicians and do not provide any medical or clinical advice or patient-specific information. If patients have questions about their medical treatment, need medical care, or are experiencing a medical concern or emergency, they should call their physician or treating clinician, or, in the case of an emergency, dial 911 immediately.
TerSera SupportSource can provide assistance to eligible, commercially insured patients to help reduce out-of-pocket costs for a XERMELO prescription. Eligible patients may pay as little as $0 co-pay up to $10,000 per year. The specialty pharmacy will process the co-pay.
For patients with Medicare, Medicaid, or no insurance, TerSera SupportSource will help identify an appropriate patient assistance program if available for qualifying patients.
The program may be able to help your patients understand their existing insurance coverage.
Our specialty pharmacies can help at any turn
TerSera SupportSource has partnered with Diplomat and Biologics specialty pharmacies to guide patients through getting and starting XERMELO. Diplomat and Biologics are patient-focused specialty pharmacies and are committed to being a part of the care team.
Diplomat and Biologics will coordinate with patients, physicians, nurses, and office staff to ensure everyone has the most up-to-date information.
TerSera SupportSource will connect with the physician’s office if additional forms or information is required.
Access the forms you need to get startedForms and downloads
What is CSD?
For patients with CSD, SSA treatment alone may not be enough.
See study results of XERMELO + SSA treatment versus SSA treatment alone.
Request a representative
Have questions? Contact a XERMELO representative who can answer your questions and provide ongoing support.
Eligibility cannot be determined until all of the information submission requirements have been met by the healthcare professional, patient, and/or caregiver. Please refer to the Enrollment Form for details.
Patient financial information and insurance status are required to determine whether a patient qualifies for assistance, and which TerSera SupportSource financial support offering is appropriate for the patients.
Patients not eligible for financial assistance through TerSera SupportSource may be able to obtain financial support through other programs. Our representatives will assist you in finding other options.
Customers are not eligible if prescriptions are paid for by any state or other federally funded programs, including, but not limited to, Medicare or Medicaid, Medigap, VA or DOD or TRICARE, or where prohibited by law. TerSera Therapeutics reserves the right to rescind, revoke, or amend this offer at any time.